Privacy Policy

1. Overview

This Privacy Policy describes how {company} ('we,' 'us,' 'our') collects, uses, stores, and protects your personal information when you use our platform, including the website, mobile application, and related services ('the Platform'). We are committed to protecting your data in accordance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

The data controller for all personal information processed through this platform is: {company} {address} {email} Business Registration: {registration}

3. What Data We Collect

We may collect and process the following types of data:

a. Account Information

• Name, email address, phone number
• Username, profile photo, biography
• Location (city or country)

b. Booking & Payment Data

• Session history
• Payment status (via payment processor)
• Service category and transaction metadata

c. Usage & Device Data

• App usage statistics
• IP address, device type, browser
• Language settings, time zone

d. Communication Data

• Messages between users (encrypted)
• Support requests
• Ratings and feedback

e. Media & Content

• Audio uploads, beats, demos, files shared through your profile

We do not collect sensitive personal data (e.g., health, religion, biometrics) unless you voluntarily provide it.

4. How We Use Your Data

Your data may be used for the following purposes:

• To provide core features of the platform (e.g., booking, messaging, coaching)
• To enable payments and invoice generation via external payment providers
• To personalize your experience and recommend relevant services
• To improve platform functionality through analytics and feedback
• To send transactional and occasional marketing emails (opt-in only)
• To comply with legal obligations (e.g., tax documentation, fraud prevention)

5. Legal Basis for Processing

We process your data on one or more of the following legal bases:

• Performance of a contract (Art. 6(1)(b) GDPR): when you register, book, or subscribe.
• Legitimate interests (Art. 6(1)(f)): to improve platform performance and protect users.
• Consent (Art. 6(1)(a)): for optional marketing and cookies.
• Legal obligation (Art. 6(1)(c)): e.g., when required by tax law or court order.

6. Data Sharing

We only share your data when necessary:

• With other users for agreed transactions (e.g., booking confirmation)
• With external services (e.g., Stripe or PayPal for payment)
• With service providers (e.g., cloud storage, analytics tools like Google Analytics)
• With authorities if legally required

We never sell your personal data.

7. Data Storage & Security

• Data is stored on secure, GDPR-compliant servers within the EU or equivalent jurisdictions.
• Communication (e.g., messages, login) is encrypted using industry-standard protocols (SSL/TLS).
• Access to user data is restricted to authorized personnel only.

We retain personal data as long as needed for your active account or for legal compliance (e.g., up to 10 years for financial records).

8. Your Rights

As a user under GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectify: Correct inaccurate or outdated data.
• Delete: Request erasure of your data (“right to be forgotten”).
• Restrict: Limit the processing under certain conditions.
• Portability: Receive your data in a structured, machine-readable format.
• Object: Withdraw consent or oppose certain types of processing.

To exercise your rights, please contact: {email}

9. Cookies

The website and app may use cookies or similar technologies to:

• Store session data
• Analyze traffic patterns
• Improve usability

You can manage your cookie preferences via your browser settings or in-app options.

10. Third-Party Links

Music Minds may contain links to external websites or platforms. We are not responsible for the privacy practices of third parties. Please review their respective policies.

11. Children's Privacy

The platform is intended for users 16 years and older. We do not knowingly collect data from minors. Parents may contact us to request deletion of data if needed at: {email}

12. Changes to This Policy

We may update this policy as our platform evolves. You will be notified of significant changes via email or app notification.

13. Contact

For questions about this Privacy Policy or data protection, contact us at: {email} {company} {address}